Fresh into the New Year, we have a few 2016 retail reflections and a look at what's ahead in retail in 2017. Adobe said final year-end US e-commerce sales hit $91.7 billion, up 11% over 2015 and comprised 9% of $1 trillion in total retail sales.
Writing in Fortune, Phil Wahba expects to see desperate department stores and anxious retailers as he looks at prospects for Macy's, Gap, Target, Walmart, Barnes & Noble and more. Edwin Choi of CellularOutfitter shares his predictions for e-commerce in the new year including: customer personalization, mobile video consumption, cross channel marketing and Snapchat marketing.
We look at what the experts are predicting for 2017 in retail and e-commerce. Steve Rothwell, founder and CTO of Eagle Eye Solutions expects machine learning and data to be important in the new year. Jamie Merrick, head of industry insights at Salesforce Commerce Cloud says it’s all about shoppers and delivery. Patrick Gallagher, chief executive of On the dot says Black Friday delivery patterns will continue throughout the year.
The Wall Street Journal reports on the challenges retailers are having and how they're having to offer discounts to keep consumer interest. Prosper Insights & Analytics research shows 25% of consumers bought gifts this year from Amazon, up 10% over last year. Fortune says the use of online promotions by retailers is up 79% this year.
Today, we've got a roundup of retailers who are struggling. Despite the small uptick in holiday sales for some, other retailers are in trouble and we take a look at some of those who are in a struggle for survival.
Preliminary results are in for Black Friday sales and online ...
With just two days until US Black Friday kicks ...
One Hour Translation research suggests 27% of UK shoppers will buy on Black Friday. An LCP Consulting study found 61% of UK retailers believe Black Friday is unprofitable and unsustainable compared with 32% in 2015. Amazon plans to run its sale for 12 days compared with five days last year and figures to ship more than 9.5 million orders.